2 of the tuners came scratched/scuffed out of the package (the gray enamel on the back was scratched).Even worse, one of the tuners didn't even have a string hole all the way through, on one side of it was just solid metal with an indentation where the hole was supposed to be. I already had it mounted in the headstock before I noticed, so I just took a drill with a 1/16" bit and drilled it through and I was off and running. Something like that should have never made it out of the factory though.As far as functionality, they're okay. They have slop in them when you change direction but you get what you pay for I guess.