Holiday Shipping Notice & Warm Greetings from Musiclily

Dear valued customers,

To celebrate the Chinese Mid-Autumn Festival and National Day, Musiclily staff will be on holiday from 10/1-10/8, and will return to the office on October 9th. Orders can be placed as usual.

Please note that while you can still place orders at any time during the holiday, all orders placed between October 1–8 will be processed and shipped sequentially starting from October 9th. There may be slight delays in shipping, and we appreciate your patience and understanding in advance.

During this period, our team will be taking time to rest and reunite with families. We believe this break will help us return with renewed energy and continue providing you with the quality service you deserve.

If you have any questions or need support regarding your order during the holiday, feel free to:

• Leave a message in the Musiclily chat inbox. Our team will respond after we return.

• For urgent matters, please email info@musiclily.com. Our CEO, Jerry Gao, will be monitoring this inbox and will get back to you personally.

We sincerely apologize for any inconvenience caused and thank you deeply for your continued understanding and support.

Wishing you a joyful season filled with music and happiness!

Best regards,
Musiclily